WHAT IS THE LIMITED DAMAGE WAIVER (LDW)?
The Limited Damage Waiver is an optional service that relieves the Renter of financial responsibility for accidental damage to rental equipment while in their possession, provided the terms and conditions below are met.
WHAT DOES LDW COVER?
LDW covers accidental damage such as:
* Collision or overturn
* Theft (with police report and proof of secure storage)
* Vandalism (with police report)
* Fire
* Flood
* Windstorm or hail
* Falling objects
WHAT DOES LDW NOT COVER?
LDW does not cover:
* Damage due to misuse, abuse, or negligence
* Missing items (unreturned equipment or parts)
* Flat tires or tire damage
* Damage during loading/unloading by customer
* Damage from exceeding rated capacities or ignoring operating instructions
* Theft without a police report or evidence of secure storage
* Cosmetic damage that does not affect safe operation
* Damage from use by unqualified or unauthorized operators
* Use of the equipment in violation of the rental contract
* Loss or damage resulting from failure to perform basic maintenance
* Damage due to acts of war or nuclear hazard
* Any other exclusions stated in the rental contract
HOW TO MAKE A CLAIM UNDER LDW
To make a claim, the Renter must:
1. Notify the rental company immediately upon discovery of damage or loss.
2. Submit a completed incident report and, where required, a police report.
3. Allow the rental company to inspect the equipment.
4. Cooperate fully in any investigation.
LIMITS OF LDW
LDW is not insurance. The rental company retains the right to determine the extent and cause of damage and the applicability of the waiver. LDW only waives the cost of repair or replacement for accidental damage within reasonable limits, as determined by the rental company. Deductibles may apply.
ACCEPTANCE OF LDW
By initialing the appropriate section of the rental agreement, the Renter agrees to the terms of LDW. The waiver applies only if the fee is paid and all terms are complied with.